Gong
Not a note taker: a revenue platform that happens to record calls, priced by quote and aimed at sales leadership.
Our verdict
A revenue platform that records calls, not a note taker. Right for a sales org with a budget cycle, wrong for a person who wants their meetings written up.
Gong is not a note taker and comparing it to one flatters both. It is a revenue platform that records and analyses a whole sales team’s calls, then turns that into forecasting, deal inspection and rep coaching. The output is for a sales leader looking at a pipeline, not for a person who wants their meeting written up.
There is no published price. Gong’s pricing page states that licences are priced per user, that a platform fee sits on top based on how many users are supported, and that integrating an existing tech stack is free. Everything else goes through a form and a proposal, and there is no free tier or self-serve signup, so it cannot be trialled the way the rest of this category can. It does publish real developer documentation.
What it does well
- Records and analyses sales calls across a whole team, not one person's notes
- Deal and pipeline forecasting built on what was said in calls
- Coaching and enablement for reps based on recorded conversations
- Multilingual capability and a large integration catalogue
- Public developer API
Pros and cons
Pros
Pricing
| Tier | Monthly | Includes | Seats |
|---|---|---|---|
| Quote only | Custom | Per-user licences plus a platform fee based on how many users are supported. Integrations included at no extra cost | quote |
User reviews
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Side by side
| Tool | Our score | From | Free tier | Best for | |
|---|---|---|---|---|---|
| Gong this page | 6.2 | - | - | Sales organisations buying revenue analytics, with a budget… | |
| 🥇HyNote Our pick | 6.5 | $11.99 | Yes | People who capture more than meetings: PDFs, YouTube,… | Visit |
| 🥈Granola | 7.9 | $14 | Yes | Back-to-back meeting days on a laptop, where you… | |
| 🥉Plaud | 7.8 | $17.99 | Yes | In-person conversations, site visits and consultations that never… | |
| Otter.ai | 7.2 | $16.99 | Yes | Teams that need an established vendor with SSO,… | |
| Coconote | 3.7 | - | Yes | Students turning lectures and readings into flashcards, quizzes… |
Tools marked Our pick are commercial partners: we earn a commission if you subscribe through our link, and we place them first. Scores are produced by our published rubric and are not affected by any commercial relationship.
Articles on Gong
Questions
Does Gong have a free plan?
No. Gong publishes no free tier and no self-serve trial, so access starts with a sales conversation. Checked on 2026-08-30.
How much does Gong cost?
Gong does not publish a price. Per-user licences plus a platform fee based on how many users are supported. Integrations included at no extra cost Checked on 2026-08-30.
What is Gong best for?
Sales organisations buying revenue analytics, with a budget and a procurement process.
When is Gong the wrong choice?
Individuals and small teams: there is no free tier, no published price and no self-serve signup.